Tigers launches new omnichannel facility in Sydney to meet ecommerce demand

January 21, 2020: Tigers, which has opened its dedicated e-commerce centre at its Johannesburg, South Africa, in August 2019, has opened a new omnichannel facility in Yennora, Sydney, Australia. The new facility will meet rising demand in domestic and cross-border ecommerce for business to business (B2B), business to consumer (B2C) fulfilment and retail scan pack.

The omnichannel warehouse is fitted with Tigers’ Automated Transport Sortation System and SmartHub: Connect technologies that enable customers to manage orders and view their inventory remotely.

“The way we all shop is changing and will continue to change,” said Frank Cafasso, managing director, Tigers Australia. “The Yennora facility, with its state-of-the-art systems, will keep Tigers agile in adapting to the evolving e-commerce market.”

“The new warehouse’s upgraded capabilities will allow us to facilitate a variety of storage mediums, and with its centralised processing area, the facility will offer increased scalability as the market grows.”

The new facility expands Tigers’ processing capacity at its Sydney operations to 17,000 pallet locations.

“E-commerce in Australia will increase not only for domestic but also international (cross-border) trade, and our new Sydney facility is expected to handle an initial 20 percent of our B2C e-commerce traffic, with predicted yearly increases,” added Cafasso.

The facility will process a range of consumer goods including, cosmetics, apparel, giftware, manchester and homeware among others.

The new facility is part of Tigers’ two-year strategy to invest in e-commerce and B2B verticals, and similar facilities are planned for construction in Sydney and Melbourne.

SmartHub: Connect is the world’s first combined freight, e-commerce, and logistics portal, which gives customers end-to-end visibility of the supply chain globally, from transport to e-commerce fulfilment delivering cost-effective and customisable solutions.

The Sydney hub is part of an ongoing global expansion plan for Hong Kong-headquartered Tigers, and the facility was developed by Fife Capital.