Kenya Airways to adopt Indian IT firm’s single system solution

October 21, 2021: India-based IT and business solution company, Cargo Flash Infotech will be replacing Kenya Airways’ manifold of operations and management systems that were either have limited connectivity options or systems working in silos, in which information sharing is restricted due to systems’ limitations.

Kenya Airways’ numerous operations and management systems are currently being substituted by Cargo Flash’s single, next-generation ‘nGen’ system that includes Cargo Reservations (RES) System, Cargo Revenue Accounting (CRA) System, Cargo Handling and Warehouse Management, ULD Management Solution, and Customer Portal. 

Furthermore, the new and additional systems included as a part of this single ‘nGen’ system are Mail Booking and Handling System, E-commerce (Door-to-Door) System, Target Planning System, in addition to Complaint and Claim Management System. The web-based solutions will further bolster the airline’s scope to reap a seamless, error-free and spontaneous management, accumulating several processes under one roof.

Also read: Is a pan African Airline network on the cards for the region?

“Not only will Cargo Flash’s next-generation systems automate documentation and other cargo management processes but will also streamline Kenya Airway’s operational requirements along with boosting their efficiency and increasing revenue,” added Gautam Mandal, director – products, Cargo Flash Infotech. “We are pleased to have joined hands with Kenya Airways and deliver such an integrated solution to tackle the crucial concerns of cargo operation and administration,” he further adds.

Both Cargo Flash and Kenya Airways further see several big opportunities by coming together to discover the advanced-level experience with the new-age technology system in the cargo aviation industry.