Entebbe International Airport receives quality certification

Jan 31, 2017: Uganda's Entebbe International Airport and Civil Aviation Authority have received the ISO 9001:2008 Quality Management Systems (QMS) certificate. This makes Uganda the third country in Africa after Ghana and Tanzania to receive the internationally recognised certification by the United Kingdom Accreditation Service (UKAS).

CAA director of airports and aviation security John Kagoro, while addressing the press during the unveiling of the certificates at the airport last week, said, "After following compliance with stringent requirements by UKAS for airport operations, the ISO 9001:2008 certification implies that Entebbe Airport has systems and processes in place that meet the needs of customers and other stakeholders while also meeting statutory and regulatory requirements" he said.

The ISO 9001:2008 certification means Uganda's aviation industry has provision of aeronautical services within the Flight Information Region of Uganda to include regulation, licensing, air navigation services, search and rescue certification of air operators, operation and maintenance of aerodromes, security and corporate support services.

He added, "QMS certification will, among other things, boost the national airport business in cost cuts through improved systems and processes, increased passenger traffic loyalty, build internal confidence since the QMS is based on international standards that can be compared with any in the world, ensure proper documentation of processes, and factual approach to decision making and management commitment."