Siemens to implement cloud-based software for dnata’s Dubai cargo operations

September 6, 2017: German head quartered Siemens Postal, Parcel & Airport Logistics (SPPAL) has received a major order to implement a cloud-based software platform for dnata’s cargo operations in Dubai. All land transport processes up to the hub’s dock side will be moved to the digital platform. The digital transition will enable dnata with significantly increased transparency and seamless IT-based cooperation with freight forwarders, agents and airlines. The platform is based on the AX4 software of the SPPAL subsidiary AXIT.

Leading global air services provider, dnata handles over 2.8 million metric tonnes cargo annually at more than 40 airports worldwide. Last year, dnata contracted SPPAL to upgrade the automation inside the terminal with its Cargo Compact software. The two customer-oriented solutions allow integrating processes both outside and inside the airport terminal.

"We bring the real world of logistics and the digital transformation together. In Dubai we have already successfully completed a significant number of airport projects," said Michael Reichle, CEO, Siemens Postal, Parcel & Airport Logistics.

Siemens has built and expanded the baggage and air cargo systems at both Dubai International Airport and the new Al Maktoum International Airport. Also, the company is a long-term partner for the related services and software applications.

"With Siemens as innovation partner, we are setting new standards in the air cargo industry. With end-to-end digitalisation of our processes we can tailor our services even more closely to our customer’s requirements and further increase our competitiveness,” added Bernd Struck, senior VP, UAE Cargo & DWC Airline Services, dnata.

Globally, dnata handles air cargo services for around 200 airlines. In addition to cargo handling, the company offers ground handling, in-flight catering services and travel management.