December 10, 2020: Jettainer is offering cool&fly, a unique management service for temperature-controlled unit load devices (ULDs). The company’s dedicated temperature control competence center in the Middle East will offer customers a single point of contact to ensure the smooth operation of the entire cool ULD journey and has been further resourced to meet the expected demand.

One of the largest and most complex logistical operations ever undertaken will launch as soon as a Covid-19 vaccine has received approval. Temperature-controlled ULDs are expected to become a limited resource within air transportation.

cool&fly is one of a kind, comprising full cool ULD order management, steering and positioning along with monitoring as well as after-service management. It is available to airlines, no matter their other ULD management setup. The dedicated cool competence center is the single point of contact for customers, providing customers with simplified interfaces and a worry-free process. The expert team selects the best rental trip based on Jettainer’s global positioning network and ensures timely delivery through effective positioning and return of cool ULDs. Continuous monitoring allows for immediate and proactive intervention in the event of irregularities and the provision of 24x7x365 support. This approach allows Jettainer to significantly minimise the risks caused by the complex interaction between all supply chain stakeholders. cool&fly delivers demonstrable improvements when positioning and repositioning cool containers, thus maximising the availability of cool ULDs.

Jettainer’s cool competence center in the Middle East has bundled its wide-ranging experience in temperature-controlled ULD management for several years now, managing cool containers for companies including Lufthansa Cargo and American Airlines. Last year alone, the highly specialised team has managed almost 12,000 cool ULD orders, providing its customers with more secure supply, increased availability as well as substantial financial benefits due to optimized lease trips, as delays incur high demurrage costs. The team has now been further resourced and strengthened to meet the expected demands of customers and the market.

“The logistical challenges involved when transporting vaccines by air are huge. Maximising the efficient use of the cool ULDs will be a key - reliable management of all interfaces from a single point will minimise risks during the transport. cool&fly and our highly experienced cool competence center provide customers with the perfect solution,” said Thomas Sonntag, managing director of Jettainer.