Aug 24, 2018: Delta Air Lines Cargo has appointed Rafael Figueroa as MD - cargo operations and customer experience, a role previously held by Julian Soell.

Figueroa comes from Aeromexico Cargo to Delta Cargo to lead a team of over 1,600 employees, managing Delta’s worldwide cargo operation. This appointment is part of an international talent exchange program between Delta and Aeromexico, which aims to share best practices and skills across all areas of the business.

“Rafael brings extensive experience to Delta – not only through his knowledge of the cargo and ground handling industry, but also through his understanding of the Latin America market,” said Shawn Cole, Delta Cargo – VP. “With his familiarity of Aeromexico, we will also be able to deepen and strengthen the cargo joint cooperation agreement (JCA) between Delta and Aeromexico, as well as continue the momentum of providing industry leading operations and customer service.”

With twelve years in the airline industry, Figueroa most recently served as VP for Aeromexico Cargo, with prior roles as VP – ground handling for Aeromexico and as chairman of the board for SkyTeam Cargo Alliances.