IBS Software inks multi-year iCargo contract with Middle East Airlines

 January 16, 2018:  India- based airline IT solutions specialist IBS Software (IBS) has inked a multi-year contract with Lebanon’s flag carrier Middle East Airlines (MEA) to implement its iCargo solution to manage the cargo movement of the airlines worldwide.  

IBS’ iCargo was selected for its unique capability to provide a single unified platform to manage all cargo business needs; from worldwide sales, commercial and capacity management to handling operations at their operational centre – the Beirut hub - and to fully integrated billing, invoicing, accounting and interline processing. The selection of IBS and iCargo is the culmination of an intense market scan and selection process, spanning over a year.  

The implementation of iCargo will help MEA to transform their cargo business through new sales and capacity management processes, smarter workflow based decision making, accelerated and fully digitised flow of information between sales, operations and accounting. It also allows a redesign of its business process by aligning to industry best practices.  

“IBS and iCargo was a natural choice for MEA due to its superior product capabilities, proven technology platform and a very good track record of successful implementations We are delighted and excited to join the iCargo community and are looking forward to a smooth migration to next-generation technology and innovative business practices. We are keen to work together with IBS for a mutually rewarding long-term partnership”, said Adib Charif, head of IT, Middle East Airlines.  

“The dominance of iCargo in the air cargo management space is clearly the result of the consistent quality of engagements that we, as a team, have been able to deliver over the last few years. We are delighted to expand our footprint in the Middle-East region further and wholeheartedly welcome MEA to our growing list of customers. MEA is an experienced and prominent player in the Middle East aviation space, and we are very excited to welcome them to our rapidly expanding customer community. Everyone at IBS starting from our senior leadership is fully committed to the air cargo industry, and we will continue to invest in the iCargo platform to help our customers succeed and stay ahead of the game now, and in the future”, said Ashok Rajan, head, Airline Cargo Services, IBS.

iCargo is a fully integrated, web-based cargo management IT platform that supports the end-to-end requirements of airlines’ core freight business. iCargo provides carriers and other service providers with enhanced capabilities that help to optimise operations, improve profitability and increase the velocity of business from sale to bill.