Emirates SkyCargo upgrades customers to CargoWise platform

Emirates SkyCargo will work with WiseTech Global to provide direct access to its flights and inventory for cargo customers through the CargoWise platform.

Update: 2021-09-13 14:39 GMT
By the end of September, the majority of Emirates SkyCargo’s global customers using CargoWise will be able to make bookings on Emirates SkyCargo through the platform.

September 13, 2021: Emirates SkyCargo will work with WiseTech Global to provide direct access to its flights and inventory for cargo customers through the CargoWise platform. Customers will now be able to make cargo bookings direct on the platform for a majority of their cargo requirements after completing a short registration process.

Customers will now be able to make cargo bookings direct on the platform for a majority of their cargo requirements after completing a short registration process.

“We are delighted to work with WiseTech to connect the CargoWise platform to our own Emirates SkyChain system, allowing customers enhanced direct access to search for flights and make bookings directly with Emirates SkyCargo without requiring any other touchpoints. This will save time and effort for our customers and for our global teams and at the same time help avoid any unnecessary confusion and inefficiencies in the booking process,” said Nabil Sultan, Emirates divisional senior vice president, cargo.

Emirates SkyCargo has commenced roll out of customer access to the CargoWise platform in a phased manner from September 1. By the end of September, the majority of Emirates SkyCargo’s global customers using CargoWise will be able to make bookings on Emirates SkyCargo through the platform.

Scott McCorquodale, chief utomation officer, air cargo at WiseTech, said, “Adding to our growing number of airline-direct ebooking connections on the CargoWise platform, over time, all CargoWise users will have access to Emirates SkyCargo’s flight schedules, rates, availability and real-time eBooking functions. Working together, this connection provides ease of access to timely data at the user’s fingertips, translating to increased efficiencies and productivity, and importantly, informed decision making.”

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