FedEx to open first advanced capability community to strengthen workforce

FedEx has announced plans to open its first Advanced Capability Community (ACC) in Hyderabad in 2023 as part of a broader multi-year initiative to strengthen the recruitment and development of the company’s diverse workforce all around the world.

The company release says its objective is "to build a more efficient and agile organization to enhance how we deliver for our customers."

FedEx plans to set up ACCs in different parts of the world in the future. Locations will be selected based on business needs and access to highly skilled talent pools. Each community is planned to be staffed by full-time FedEx team members across many functional areas who will provide shared services to support the technological and digital requirements of the entire FedEx enterprise. The digital innovation these communities will provide will enable the company to provide even greater value in the global supply chain ecosystem.

The Indian government’s focus on providing world-class infrastructure to build a technology-driven and knowledge-based economy makes the country an ideal location for the first ACC. The first ACC will be situated in Hyderabad and is anticipated to launch in the second half of 2023. The state of Telangana and its capital, Hyderabad, has been focusing on its engineering and digital enterprise talent pool to support international organizations that want to set up a presence here.

“FedEx is creating the world’s most flexible, efficient, and intelligent supply chain for our customers,” said Raj Subramaniam, FedEx president and chief executive officer. “The opening of our first Advanced Capability Community in India, a critical market for FedEx, will enable us to be faster, more flexible, and secure as we innovate digitally. This move supports our long-term vision to grow our Asia Pacific, Middle East, and Africa business as well as provide opportunities to develop technology for the benefit of our global customers.”